An Exploration of E-commerce Security Vulnerabilities and Fraud Prevention Techniques: A Study of Online Retailers in Kano State
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- NGN 5000
Background of the Study
E-commerce platforms have experienced significant growth in recent years, providing consumers with convenient ways to shop online. However, this growth has also attracted cybercriminals seeking to exploit security vulnerabilities, leading to fraudulent activities such as payment fraud, identity theft, and data breaches (Miller & Hartley, 2024). This study will explore the security vulnerabilities faced by online retailers in Kano State and the fraud prevention techniques employed to mitigate these risks.
Statement of the Problem
Online retailers in Kano State, as with many regions, face the growing risk of cybersecurity threats and fraud, which can negatively impact customer trust, financial stability, and business continuity. Although e-commerce firms implement security measures to safeguard transactions, fraud remains a persistent issue. This study will examine the effectiveness of security measures and fraud prevention techniques in the region's e-commerce sector.
Objectives of the Study
- To identify the key security vulnerabilities faced by online retailers in Kano State.
- To explore the fraud prevention techniques employed by these retailers.
- To evaluate the effectiveness of these techniques in reducing fraud and improving security.
Research Questions
- What security vulnerabilities do online retailers in Kano State face in their e-commerce platforms?
- What fraud prevention techniques are employed by online retailers in Kano State?
- How effective are these fraud prevention techniques in ensuring secure online transactions?
Research Hypotheses
- Online retailers that employ advanced fraud prevention techniques experience fewer incidents of fraud and security breaches.
- E-commerce security vulnerabilities in Kano State are significantly related to insufficient use of encryption and authentication tools.
- The adoption of comprehensive fraud prevention measures improves customer trust and increases sales for online retailers.
Scope and Limitations of the Study
This study will focus on e-commerce businesses operating in Kano State that have faced or are at risk of fraud. Limitations may include varying levels of cybersecurity sophistication among the businesses and limited availability of internal data on fraud incidents.
Definitions of Terms
E-commerce Security Vulnerabilities: Weaknesses in e-commerce platforms that can be exploited by cybercriminals to commit fraud, such as insecure payment gateways or inadequate encryption.
Fraud Prevention Techniques: Methods and strategies used by businesses to detect, prevent, and mitigate fraud, such as multi-factor authentication, transaction monitoring, and data encryption.
Online Retailers: Businesses that sell goods or services via online platforms and engage in digital transactions with customers.
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